Terms of Service & Privacy Policy
How we operate, what we collect, and how we protect your data.
Introduction
Sonic Oracle is a music discovery service operated by Alessandro Peluso, sole proprietor, based in Italy.
- Website: sonicoracle.ai
- Contact: support@sonicoracle.ai
- Data Controller: Alessandro Peluso, Italy
By accessing or using Sonic Oracle ("the Service"), you agree to be bound by these Terms of Service and Privacy Policy. If you do not agree, please do not use the Service.
Services Provided
Sonic Oracle is a music discovery engine that helps users find new artists through a proprietary recommendation engine. The Service:
- Analyzes artist connections using proprietary algorithms to generate personalized recommendations
- Offers three discovery modes — Essential, Balanced, and Adventurous — allowing users to control the depth of exploration
- Creates curated playlists directly in the user's streaming library (currently Tidal and Qobuz; additional platforms planned)
- Provides up to 25 artist recommendations per search
The Service may evolve rapidly, and features may be added, modified, or removed as part of ongoing development. We will make reasonable efforts to communicate significant changes in advance.
Subscription Plans
| Plan | Price | Billing |
|---|---|---|
| Premium Yearly | $24.99/year | Recurring, auto-renews annually |
| Premium Lifetime | $69.99 | One-time payment |
Free Tier
- Anonymous users: 5 artist recommendations visible per search (remaining results are hidden)
- Registered users: 25 artist recommendations visible, 3 station creations before upgrade is required
Subscription & Access Terms
Yearly Subscriptions
- Yearly subscriptions grant access to the Service for the duration of the paid billing period.
- If Sonic Oracle ceases operations permanently, yearly subscribers will receive at least 30 days' notice before service termination. If the service terminates before the end of a paid billing period, subscribers will receive a pro-rata refund for the unused portion.
- Sonic Oracle reserves the right to modify, update, add, or retire features of the Service at any time. Reasonable efforts will be made to maintain core functionality.
Lifetime Subscriptions
- A "Lifetime" subscription grants access to the Service for the operational life of Sonic Oracle, defined as the period during which the Service is actively maintained and available.
- Lifetime access does not guarantee perpetual availability, development, or the indefinite operation of the Service.
- If Sonic Oracle ceases operations permanently, lifetime subscribers will receive at least 30 days' notice before service termination.
- In the event of a material reduction in service scope, Sonic Oracle may, at its sole discretion, offer partial credits, refunds, or migration benefits to lifetime subscribers.
- Lifetime plans are personal to the original purchaser and non-transferable, unless required by applicable law.
Third-Party Integrations
Sonic Oracle connects with the following third-party services to deliver its core functionality:
- Tidal — for user authentication (OAuth) and playlist creation in the user's library
- Qobuz — for user authentication and playlist creation in the user's library
- Stripe — for payment processing (see Section 6)
Additional platform integrations (e.g., YouTube Music) may be added in the future.
Sonic Oracle is not affiliated with, endorsed by, or sponsored by any of these third-party services. The availability and performance of integrations depends on their respective APIs. Sonic Oracle is not liable for:
- Changes, outages, or discontinuation of third-party APIs
- Modifications to third-party terms of service that affect integration
- Data loss or service disruption caused by third-party actions
User Obligations & Acceptable Use
By using Sonic Oracle, you agree to:
- Provide accurate information when creating an account or connecting a streaming service
- Use the Service only for personal, non-commercial purposes
- Not share, resell, or redistribute your subscription access
You agree not to:
- Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or data models of Sonic Oracle
- Scrape, crawl, or use automated tools to extract data from the Service
- Circumvent or attempt to circumvent any access controls, rate limits, or security measures
- Use the Service for any illegal activity or in violation of applicable laws
- Attempt to access accounts, data, or systems belonging to other users
- Interfere with or disrupt the operation of the Service
- Reproduce, redistribute, or publicly display the Service's recommendation results for commercial purposes
We reserve the right to impose reasonable usage limits to prevent abuse or excessive automated consumption of the Service.
Violation of these terms may result in immediate termination of your account without refund.
Subscriptions, Billing & Cancellations
Payment Processing
Sonic Oracle does not store your credit card details — payment details are processed directly by Stripe in accordance with PCI DSS standards. Sonic Oracle may receive limited billing metadata such as payment status, customer ID, and subscription status.
Pricing
Prices are in US Dollars (USD). Prices may include or exclude VAT/GST depending on your location and applicable law. Any applicable taxes will be displayed during checkout.
Auto-Renewal
Yearly subscriptions auto-renew at the end of each billing cycle. You will be charged the then-current subscription price unless you cancel before the renewal date.
Cancellation
- Yearly subscriptions: You may cancel at any time through the Stripe billing portal or by contacting support@sonicoracle.ai. Your access continues until the end of the current billing period. No partial refunds for unused time.
- Lifetime subscriptions: No cancellation is necessary — access is perpetual within the terms of Section 3.
Refund Policy
- Within 14 days of purchase: Full refund upon request, no questions asked. This applies to both yearly and lifetime plans, in compliance with EU consumer protection regulations.
- To request a refund: Contact support@sonicoracle.ai with your account email and purchase details.
Privacy Policy
7.1 What Personal Data We Collect
| Data | Purpose | Collected When |
|---|---|---|
| Email address | Account identification, subscription management | When you connect a streaming service or subscribe |
| Streaming platform user ID | Authenticate and create playlists on your behalf | When you connect Tidal or Qobuz |
| Search queries | Power the discovery engine | When you search for an artist |
| Payment information | Process subscription payments | When you subscribe (handled entirely by Stripe) |
| Usage data | Understand how the Service is used, diagnose issues | Automatically during use |
7.2 What We Do NOT Collect
- Your streaming platform password (authentication is via OAuth)
- Your listening history on Tidal, Qobuz, or any other platform
- Your existing playlists or library content
- Biometric data, location data, or device fingerprints
- Data from third-party social media accounts
7.3 Purpose of Processing
| Purpose | Legal Basis (GDPR) |
|---|---|
| Provide the Service (authentication, playlist creation, discovery) | Performance of contract (Art. 6(1)(b)) |
| Process payments | Performance of contract (Art. 6(1)(b)) |
| Send essential service communications | Performance of contract (Art. 6(1)(b)) |
| Send newsletter and product updates | Consent (Art. 6(1)(a)) — opt out anytime |
| Improve the recommendation engine | Legitimate interest (Art. 6(1)(f)) |
| Comply with legal obligations | Legal obligation (Art. 6(1)(c)) |
7.4 Data Sharing and Third-Party Processors
| Processor | Data Shared | Purpose |
|---|---|---|
| Stripe (San Francisco, US) | Email, payment status, customer ID, subscription status | Payment processing |
| Tidal (Oslo, Norway) | OAuth token, user ID | Authentication and playlist creation |
| Qobuz (Paris, France) | OAuth token, user ID | Authentication and playlist creation |
| Railway (San Francisco, US) | Server-side data necessary to operate the Service | Cloud hosting infrastructure |
We do not sell, rent, or trade your personal data. We do not use third-party advertising or tracking services.
For data transfers outside the EU/EEA (Stripe, Railway — both US-based), we rely on the EU-US Data Privacy Framework and Standard Contractual Clauses as applicable. This list reflects all processors as of the date of this policy.
7.5 Your Rights Under GDPR
- Right of access (Art. 15) — Request a copy of all personal data we hold about you
- Right to rectification (Art. 16) — Request correction of inaccurate data
- Right to erasure (Art. 17) — Request deletion of your personal data
- Right to restriction (Art. 18) — Request that we limit how we process your data
- Right to data portability (Art. 20) — Receive your data in a structured, machine-readable format
- Right to object (Art. 21) — Object to processing based on legitimate interest
- Right to withdraw consent — For newsletter and marketing, at any time
To exercise any of these rights, contact: support@sonicoracle.ai
We will respond within 30 days. If we need additional time (up to 60 days for complex requests), we will inform you.
If you believe your rights have not been respected, you may lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at garanteprivacy.it.
7.6 Data Retention
| Data Type | Retention Period |
|---|---|
| Account data (email, user ID) | Until deletion requested or 2 years after last use |
| Search history | Until deletion requested or 1 year after last use |
| Payment records | 10 years (Italian tax obligations) |
| Server logs | 90 days, then automatically deleted |
Upon account deletion, personal data is removed within 30 days, except where retention is required by law.
7.7 Data Security
- All connections use HTTPS/TLS encryption in transit
- OAuth tokens are stored securely and can be revoked at any time
- Server infrastructure is hosted on Railway, a SOC 2 compliant platform
- Payment data is handled entirely by Stripe (PCI DSS Level 1 compliant)
- Access to server infrastructure is restricted to the data controller only
7.8 Cookies
Sonic Oracle uses only essential, functional cookies required for the Service to operate:
- Authentication cookies — to maintain your streaming platform session
- Session cookies — to identify your account for tier management
- Account preference cookies — to remember your login state
We do not use advertising cookies, analytics cookies, or third-party tracking cookies.
At present, Sonic Oracle uses only strictly necessary cookies. If optional analytics or marketing cookies are introduced in the future, appropriate consent mechanisms will be implemented in accordance with applicable law.
Intellectual Property
All content, code, algorithms, designs, branding, and the proprietary recommendation engine of Sonic Oracle are the exclusive property of Alessandro Peluso.
- The Sonic Oracle name, logo, and visual identity are proprietary and may not be used without written permission.
- The recommendation algorithm and its underlying methodology are trade secrets.
- Users may not reproduce, distribute, or create derivative works based on any part of the Service.
- Playlists created by the Service in your streaming library are yours to keep and manage.
"Tidal" is a trademark of Tidal Music AS. "Qobuz" is a trademark of Xandrie SA. All third-party trademarks are the property of their respective owners.
Disclaimers & Limitation of Liability
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.
Sonic Oracle does not guarantee:
- Uninterrupted or error-free access to the Service
- The accuracy, quality, or completeness of any recommendations
- Compatibility with any specific streaming platform, device, or software
- That specific artists, albums, or tracks will be available through connected streaming services
To the maximum extent permitted by applicable law, Sonic Oracle's total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
In no event shall Sonic Oracle be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or profits.
Nothing in these terms excludes or limits liability for: death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded under applicable EU law.
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Italy.
- Informal resolution: Before initiating formal proceedings, contact support@sonicoracle.ai to attempt to resolve the dispute informally. We will make reasonable efforts to resolve within 30 days.
- EU Online Dispute Resolution: You may use the European Commission's platform at ec.europa.eu/odr.
- Jurisdiction: If informal resolution fails, proceedings shall be brought before the courts of Bologna, Italy, subject to mandatory consumer protection provisions.
Changes to Terms
- Material changes (affecting your rights, pricing, or data processing) will be communicated via email at least 30 days before taking effect.
- Minor changes (clarifications, formatting) may be made without notice.
- The "Last Updated" date will always reflect the most recent revision.
- Continued use after changes take effect constitutes acceptance.
- If you do not agree with changes, you may cancel your subscription and request account deletion.
Contact Information
- Email: support@sonicoracle.ai
- Data Controller: Alessandro Peluso, Italy
- Supervisory Authority: Garante per la protezione dei dati personali — garanteprivacy.it